Description
CRM Analyst/Business consultant for Automotive (in Chicago area).
Process Competences:
- Overall CRM processes in Automotive
- Multibrand/multiregional complexity management
- Automotive Product Hierarchy management
- Dealer Network management
- B2C - Key accounting sales processes, Oppty Management
- B2B - Sales Forecast processes
Ability:
- Sales Process definitions
- Sales process KPI definition and measuring
- Business requirements gathering
- Business requirements definition
- Interfacing with Top Sales representative
- Interfacing with CRM Technical Team
Nice to have:
- Microsoft CRM competencies
- Chicago area