Description
UMTS/LTE Deployment Operations RAN Engineers are required for this new contract.
Key Responsibilities/Functions:
Work in a team environment to support, understand and troubleshoot the customer RAN network (understand CNDDs, provisioning scripts, config files, etc) to support the deployment of UMTS and LTE base stations.
Respond directly to calls into the call center and troubleshoot problems as well as support internal teams with maintenance activities.
Ensure base stations are operational (links are up, alarms clear, sites ready for RF teams, and live traffic)
Interface directly with deployment and development teams which include installation, RITC, RF, PM's, FOA, etc..
Execute procedures and tools in place to support on time RAN delivery
Provide operations support to the RF team in their optimization activities by creating as well as running workorders to make parameter changes as and when needed.
Execute risks and contingency plans, and escalate quality issues
Required Qualifications:
BS degree or higher in Engineering, Computer Science, or related fields. Master's degree a plus.
Minimum 2 years experience in Wireless Industry (preferably working on UMTS and/or LTE network), with hands on experience supporting base stations on a live customer network.
In-depth knowledge of the transport network including Alcatel 7750s and 7705s, a plus.
Strong IP knowledge in IP Addressing, subnetting, routing protocols, VLAN, MPLS, etc required.
ALU Service Routing Certification (NRS-1 required) and Cisco Certification (CCNA). NRS2, CCNP/CCIP/CCIE and JNCIP/JNCIE are highly desirable.
Strong teamwork, good communication and documentation skills;
Good inter-personal skills with a positive can-do attitude required
Experience teaming with other ALU service delivery teams is necessary
Availability for shift work and on call activity is required.