Cloud Apps System Administrator

Description

Location: Atlanta
Status: Contract
Compensation: Submit Competitive Rate
Education Level: Not Specified

Cloud application Security Engineer
2 year contract in Atlanta, GA

Roles and Responsibilities:
This position is responsible for the support of the customer issues related to the cloud computing environment specifically troubleshooting of virtual machines and Windows Server guest OS
Provide 1 level technical support to the virtual and cloud environment to include but not limited to VMware vCenter, ESX server, virtual machines, HP blade Servers and guest OS

Specific responsibilities include, but are not limited to:

• Serve as 1st level support to the cloud computing platform infrastructure
• Provide technical support to cloud computing customers.
• Ability to provide documentation related to customer issues
• Ability to track and close tickets in a queue
• Develop guidelines for systems monitoring to ensure maximum availability, uptime, and performance.
• Research, troubleshoot, and resolve system performance issues and outages.
• Ensure documentation standards are created and adhered to.
• Ensure that security procedures are implemented and enforced.
• Troubleshoot and resolve complex problems to ensure minimal disruption of mission-critical applications.
• Maintains current knowledge of relevant hardware and software applications as assigned.
• Support of web portals, orchestration, platform, application, API, network and monitoring needs.
• Platform support (monitoring capabilities, performance tuning, capacity planning, and maintaining overall service and platform health).
• Validating and supporting new cloud solutions. This involves UAT, ORT testing and driving operational requirements. Outputs include Test Plans, Test Cases, Test Execution, Production Verification, Developer and Administrative Portals,
• Maintaining overall platform stability, security, and supportability
• Participate in operational and testing as required
• Providing technical mentoring to peers and partner organizations
• Developing and maintaining all technical documentation related to the cloud solutions and applications (SMOPs/MOPs, System documentation, troubleshooting guides, customer-specific knowledge base, etc)
• Overall customer relationship management

To be Considered Qualified for this Assignment Candidates Must Have:
5 or more years experience supporting a windows environment Including:

• Windows Server 2008.
• VMware ESX server and vCenter experience.
• Experience managing Virtual Machines.
• Active Directory experience.
• DNS, DHCP, RDP, HP iLO.
• TCP/IP, HTTP, SNMP, FTP, TELNET.
• Strong troubleshooting skills.
• Excellent Communication Skills.

Desired Skills:

• MS SQL 2008 Server.
• HP Blade Servers.
• WSUS server deployment and support.
• Experience with windows patch management and updates.
• Server and System security experience.
• Strong troubleshooting skills.

Current shift is 1:00 PM until 10:00 pm. This is a 24x7 office. Need candidate FLexibility.

Application Requirements

• Client will not accept subcontractors

Required Qualifications:

• VMWARE

Benefits/Perks

• Medical
• Dental
• Vision
• and Life Insurance for Full-time W2 Consultants. Supplemental Disability and Long-Term Care Insurance
• Dependent Care Assistance. 401(k) with Roth feature. Free E-learning Courses

About MATRIX
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