Service Acceptance Manager Banking Brussels

BE  ‐ Onsite
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Keywords

Description

Service Acceptance Manager covers the following main objectives:

1) Manage and communicate in  the impact of IT projects on technology and production environment
Act as first entry point for IT projects to ensure all technology domains and production impacts are properly included
deliver part of the project Business Case to ensure technology and production impacts are fully defined, appropriately costed and a proper risk assessment is performed

2) Ensure compliance with system architecture standards and production acceptance criteria
Coordinate the delivery of the high-level technical design, in co-ordination with AD taking into account the impact of non-functional requirements ( -ities like availability, capacity, scalability)
Identify technology impact in terms of new/changed frameworks, the need for new tools or system software versions
Validate high-level design with subject matter experts in Systems Engineering and IT Security Architecture, obtain sign-off
Document and maintain the current production architecture (physical mapping of applications on Servers, dynamic view of transaction flows )
Define production acceptance criteria in collaboration with Production Services and Production Integration
Assess and document the impacts of the IT project on the production architecture.
Validate compliance with Production acceptance criteria in collaboration with Production Services and Production Integration

3) Guardian for optimizing Total Cost of Ownership for infrastructure changes
Define the optimal and least costly IT infra to implement a project, meeting the longer-term  domain cost reduction strategies. Includes initial project budgeting, and evaluating infra capital and operational expenditure impacts of various design options and project decisions.
periodically follow-up during project execution to ensure project benefits for running cost reductions are tracked, achieved, and reported relative to changing conditions or assumptions.

Your Profile:

Required Skills
The candidate should have practical experience in project/programme leading, as well a good overall technical expertise in a complex environment  (involving IBM Mainframe, Tandem, Unix, Windows, and advanced networking and storage).
The candidate will need the ability to plan, control and monitor the project definition and execution. This includes managing the scope, the budget, the scheduling of activities, the quality of the deliverables, the risks and issues that the project could encounter.
The candidate should be able to manage teams and relationships with various divisions, entities and service partners.

This requires strong interpersonal skills:
Excellent communication skills (listening, writing, and presenting) at all levels, from staff members to senior management level
Fluent in English is mandatory, good command of French is desirable (position based in Brussels)
Excellent analytical and problem solving skills
Customer focused and process oriented
Ability to deal with conflicting priorities
Sensitive to production stability and support issues

Start date
ASAP
Duration
12 months
From
Sure Recruitment
Published at
07.08.2012
Project ID:
403200
Contract type
Freelance
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