Operations/Data Centre Centre Technician - 9 months - The Hague

Zuid-Holland  ‐ Onsite
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Operations/Data Centre Centre Technician - 9 months - The Hague

Requirements: Basic switch configuration experience, VLAN, subnets, operation & troubleshooting. Familiarity with IDF & multi-max panels, CAT 5/7 and fiber-optic cabling uses and implementation. Cross-connects and punch downs .Basic server configuration skills and installation experience Shift work, call out and overnight work may be required. A customer focused & pro-active attitude.

The individual will be working within a small team, hence excellent verbal and communications skills are required. Responsible for technical space on a day-to-day basis to meet data centre standards. Highly desirable

Skills: Strong Knowledge of network cabling infrastructure including installation and testing of CAT6, fibre and co-ax cabling .Understanding and experience of cable management & best practices within a data centre rack environment. Switch configuration experience, VLAN, subnets, operation & troubleshooting. Familiarity with IDF & multi-max panels, CAT 5/7 and fiber-optic cabling uses and implementation. Cross-connects and punch downs .Familiar with workflow systems (preferably Remedy). Experience in dealing with end customers in a face-to-face manner and over the phone. The individual should be self motivated, able to work under minimal supervision and flexible in their approach towards work.

The Operations Technician responsibilities include but are not limited, Install all cables, connections and cross connects to data center and customer equipment. Installations of Servers and network equipment as directed, including raid, ILO/DRAC configuration.

Respond to calls from internal client groups for hardware or software assistance and problem resolution. Maintain and troubleshoot a wide range of client problems in addition to repairing Servers and peripheral equipment. Implement systems and software upgrades and OS, configuration changes for users, based on reference system documentation including Windows, Linux & Solaris.

Maintain a knowledge of building infrastructure (UPS, Generators, HVAC, Electrical components,Security and Surveillance systems, and other facilities maintenance) and Front/Backend connectivity. Be able to troubleshoot and repair any Back End connectivity issues. Process access & delivery requests. Be able to understand and assist in the planning of the floor and customer layouts. Act as SME (Subject Matter Expert) in all areas of Data Center Operations.

Responsible for coordinating significant elements of the installation phases as it pertains to the timely turn-up of customer's web hosting Servers. Works closely with the MoW IDC operations team to resolve high severity tickets. Manage work requests & interfaces among internal and external organizations to ensure that all parts of the job are completed. Manage Site Inventory of cables, power strips etc. Assist customers with remote hands tasks when they are at the data centre. Travel to other sites may be required.

Templeton are pleased to have been listed in the 2010 Recruiter magazine Fast 50, a ranking of the 50 fastest growing recruitment companies in the UK based on audited figures in Companies House. We were placed 1st out of pure IT Recruitment companies and wish to thank you for contributing to our past, current and future success.

Start date
4 weeks
Duration
9 months+
(extension possible)
From
Templeton and Partners
Published at
15.08.2012
Project ID:
406258
Contract type
Freelance
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