Engagement Manager - OSS/BSS - Italian Speaking Must

Job type:
on-site
Start:
ASAP
Duration:
3 to 6 months (possible for extension)
From:
Damco Solutions
Place:
IT
Date:
08/15/2012
Country:
flag_no Italy
project ID:
406764

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Engagement Manager - OSS/BSS - Italian Speaking Must
Location: Milan, Italy
Duration: 3 to 6 months (Possible For Extension)

Job Description:

  • Looking for 8+ years of experience in the area of OSS/BSS system and system integration testing.
  • Knowledge of service assurance, activation and billing systems for multi-services and multi-vendor communication networks.
  • Monitor effectiveness of SLAs, operating standards, end-to-end business processes and key interfaces between Client and Development team
  • Identify, escalate and lead resolution of issues identified around SLAs or quality of service delivered to customer.
  • Provide reporting to Client management as required, consolidating reports and integrating with any additional KPIs/reporting required.
  • Experienced Program Management & excellent communication skills.
  • End to end test strategy.