Description
System Dynamics, Irelands leading IT services company is currently seeking an experienced SAP BW Support Engineer for our project team in Dublin.
SAP Business Warehouse Core Support Engineer (x2)
These resources will be 100% focused on Support work which is likely to include some or all of the following: -
- Management of Support Calls. Handling User Queries, executing manual extracts etc.
- System Monitoring and Performance Optimisation. Monitoring Data Loads,
- Performance Optimisation of SAP BW, Job Scheduling and its Maintenance
- Infrastructure Management which includes site Switches, patches and upgrades.
Requirements of role:
- To assist the BI Support Lead with SAP BW support work and ensuring the integrity of each of the SAP BW Instances
- To monitor all data loads, identify the causes of and correct and manage data load failure
- To handle support calls in a prompt and timely manner
- To have ability to ensure that any actions taken to correct/clear data load problems do not impinge the integrity of data
- To handle support calls in a prompt and timely manor
- To be thorough and conscientious with changes as a majority of work will be on the production environment
- Share technical knowledge with colleagues.
Technical Skills Required:
Essential
- 3-5 years working in Business Intelligence projects using warehousing tools
- 2-3 years hands-on experience using SAP Business Warehouse.
- 1-2 years hands-on experience using SAP Business Warehouse from a support prospective.
- Excellent English as the resource will need good communication skills working with customers and other team members
- Formally trained in SAP Business Warehouse
Desirable
- Previous experience working on one or more SAP BW upgrade projects would be desirable
- Previous experience working in a large company or semi-state organisation or Energy/Power utility
Excelent role. Central location. Good rates. Apply now for more details