Description
Our client in Dublin, Ireland currently has a number of openings for Sharepoint Escalation specialists to come on board for a 6 month minimum contract. You will be playing a key role as part of the Sharepoint Escalation team and will be working as part of a leading global organisation
Key Accountabilities
* Service restoration
* Manage critical situation
* Conduct root cause analysis
* Prescribe remediation across entire SharePoint Online platform when applicable
* Manage Escalation and collaboration with SharePoint product group
Key Success Criteria
Maintain highly available online service to customer; meeting or exceeding 99.9% availability of SharePoint Online service
Knowledge, Skills and Experience
1) Essential Experience
Candidate must have extensive experience in enterprise level technical depth in all technologies supporting SharePoint products, including
* SharePoint 2007
* SharePoint 2010
* SQL 2005
* SQL 2008
* IIS6 and IIS7
* WS2003, WS2008
2) Technical/Functional Skills
As part of this team we are cultivating experts in key areas necessary to deliver hosted SharePoint in the cloud. To this end, the base expectation is a functional knowledge of SharePoint and associated technologies including:
* Architecture
* Operations
* Debugging
* SQL
* IIS
* PowerShell
3) Personal Attributes/Interpersonal Skills
Specialty in one or more of the following areas is required. You don't have to be the best at all of these, but in your current role you'd probably be considered the 'go to' person for one or more of these:
* General SharePoint 2007 administration
* General SharePoint 2010 administration
* Large scale web farm operations including tuning for high traffic publishing portals
* Virtualization and large scale virtual machine management on Hyper-V
* Security including environment hardening and intrusion/abuse prevention
* SQL server 2005 and SQL server 2008 administration
* SQL High-Availability and disaster recovery design, operational strategy in SQL2005 and 2008
* SQL performance analysis and troubleshooting skills
* Develop and maintain a suite of SQL maintenance tasks to maintain hundreds of Servers
* Develop and maintain a complete set of monitoring rules for SQL2005 and SQL2008
Please submit your CV today.