Description
Customer Support Engineer (Flexi BSC)
- Must have 3 to 5 years experience with NSN Flexi BSC (Commissioning/Integration/Troubleshooting/SW Upgrade RG20/Acceptance)
- Should have experience in:
- First level technical support for customer queries.
- SW maintenance and SW upgrades activities: installation & test of technical/change notes/change deliveries.
- On-site support at customer's premises participating network operation service, when applicable.
- Plan and run a subproject (like SW upgrade, SW change planning, Tailored technical support)
- Installation and/or commissioning and/or integration activities.
- Implement parametering in the network elements' subsystems (understands KPI and the impact on the performance of the system).
- English is a must (spoken and written).