Description
Job Description:
The Storage System Engineer (SE) acts as account SME for complex Storage and Backup environments. This role includes a wide-variety of activities, starting from initial setup and installation to Level 4 support. Next to this, the account SME acts as a focal architect towards the customer.
Required skills:
1. Technical skills
Expert in Tivoli Storage Manager (TSM)
o Vast experience in configuring and maintaining TSM Servers in an Enterprise environment
Advanced skills in client's Enterprise Storage Subsystems
o Experience with setting up and configuring DS8000, DS6000, DS and SAN Volume Controller (SVC)
o Good knowledge in LUN assignments, LUN mapping and masking
SAN expert (Brocade 48000, DCX)
o Experience with multi site resilient SAN fabrics in an Enterprise environment, preferably with Brocade products
o Good knowledge about SAN design principles
Experience in program languages: Kornshell, Perl, Bash,
Knowledge about AIX (network, LVM skills, ...)
2. Other skills
- Client oriented
- Excellent problem-solving skills
- Ability to assess risks and criticality of issues to appropriately prioritize activities
- Act as senior expert and drives improvements cross accounts
- Good teaming and communication skills
- Fluent in English, both writing and speaking. Good knowledge of Dutch and/or French is a plus.
- Resistance to operational pressure
- Ability to respect procedures, to review and propose improvements
- Flexible and willing to perform planned interventions outside the official working hours
3. Participation in oncall is required (+/- 1 week every 2 months)