MESSAGING ADMINISTRATORS

Valencia  ‐ Onsite
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Keywords

Description

Our client are seeking Messaging Administrators for their Microsoft Exchange, Microsoft Lync, Blackberry and Domino/Notes environments. Experience and competency must be strong in any of the technologies. Due to the nature of 24x7 technical Support. It is a requirement that candidates perform the activities in shifts.

Messaging Administrators duties will include:

  • Day-to-day support and maintenance
  • Messaging troubleshooting and messaging administration tasks related to Exchange, Lync, Blackberry and/or Domino/Notes,
  • Provide first and second level support for incidents when they occur using the ICC Incident Management process
  • Handle service requests using the clients Request fulfilment process
  • Ensure access is granted to network systems for authorized users and preventing access to non-authorized users by using the client's access Management process.

Candidates are expected to have:

  • Five years or more of professional experience in the Information and Communication Technology (ICT) sector.
  • Very good experience in Microsoft Exchange, Lync, Blackberry and/or Domino/Notes. Preferably with ICT service providers supporting a large network infrastructure.
  • Very good experience with the use of Monitoring tools such as HPOV NNM, Microsoft SCOM, and general Event Management exposure.
  • Knowledge of LAN, WAN and Internet technologies including strong SMTP.
  • Microsoft or Lotus Notes certifications are desirable.
  • Good knowledge of operating systems, data communications, software packages and network utilities,
  • Practical experience with Storage Area Networks.
  • Good knowledge of Scripting for monitoring, task automation, etc.
  • University degree in computer or information science, mathematics or related field.
  • Strong analytical and problem solving skills
  • Knowledge of Service Management best practices (ITIL)
Start date
1st November
Duration
6 months
From
Datamatics
Published at
12.10.2012
Project ID:
433294
Contract type
Freelance
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