Description
Configuration Management and Release Management Coach
Technical skills:
- Coaching experience
- Experience in deploying configuration management (ITIL and CMMI)
- Deploying multi-application release management (Release calendar, Synchronisation of projects, Delivery trains)
- Experience in configuration
- Experience in Release management
- Great experience in Project management
- Great experience in deploying process improvement assets
- Configuration management tools usage - Check-in, Check-out, creating and delivering baselines
- Service delivery tools usage (Ticket and change management, delivery management)
- Client tool: HP Service Centre, HP Service manager, Dimensions
Organisation skills:
- Ability to transfer knowledge
- Ability to take care of each individual context when elaborating coaching session's content and deployment pace
- Ability to explain to and convince reluctant population for the added value of what they have to perform
- Ability to explain to and convince managers
- Ability to identify quick wins for scheduling efficiently the coaching sessions and their content.
- Ability to communicate and share lessons learned with the other coaches
About the role:
- The coach will incorporate a coaching team. The main task is to deploy a brand new process of corporate release management (multi applications multi projects) and configuration management.
- The coaching sessions have to be planned with the coach and the coached person. Every session will then be tracked using a specific implementation report.
- The coach will apply the AAA method (Act - Assist - Answer) therefore, a practical experience in configuration management and change management is mandatory.
About my client:
My client is based in the Brussels area of Belgium and is looking for a Configuration management and Release management Coach to start immediately with the initial contract to run till .