Description
Service Desk with Lotus Notes//Cary, NC
Duration: 6+months
Skills Required: Lotus Notes, SAP, VPN & TCP/IP
Job description:
Experience: 2-4 Years
Must Have Lotus Notes and SAP
Job Description role:
Analyst would be responsible for providing remote support for end users on issues pertaining to desktop and printer support. The remote support would be provided either via remote control of the end user equipment of via telephonic calls
Required Skills:
- Windows XP client related issues.
- Lotus Notes Client, how to configure the client & all level of troubleshooting.
- MS Office (Word, Excel, Powerpoint), repair, installation & troubleshooting.
- Networking Concepts, TCP/IP, Lan, Wan,
- VPN, IPass & Wireless application support.
- Antivirus Software's
- Basic knowledge of Hardware related issues.
- Ready to work only in 24*7
- Remote tools
- Good Communication skills.
- Should Read/Write/Speak English language.
Must have working experience with Lotus Notes and SAP