Description
Objective:
The Service Level Management team at my client, an international bank, with headquarters in Brussels, takes care of the Service Management process (including SLA management, reporting and cost recharging) and develops solutions for improving processes in service support and service delivery areas. They are now looking for a Web Developer to join the team to help develop and implement solutions for Production Services, Service Delivery Management and Service Management.
Tasks:
- Development, support and maintenance of tools (existing as well as new).
- Participate in the design and development of functional requirements into a suitable solution, escalate in due time, reporting up etc.
- Development and implementation of the tool used to calculate the consumption volumes, feeding the new cost and recharge model (pricing, monitoring and forecasting).
- Develop and implement solutions for Production Services, Service Delivery Management and Service Management.
- Perform support and maintenance activities:
- Ensure the support and maintenance of the web based tools developed in .Net, MS SQL and MS reporting technologies.
- Perform data manipulation through SQL queries and MS offices tools (Excel and Access).
Skills:
- ASP, SQL, VB.NET, Microsoft Reporting Services, IIS, MS Office automation (VBA), HTML, Javascript
Release management with SVN - Ideally you will have work experience in a Support environment and/or in the Banking sector.
- Language: English.