Description
Requirements:
Candidate will be responsible for technical business development support in those countries identified as key to the Company's success. These could be as diverse as South America, Europe, Africa, India and Asia.
The primary responsibility will be to support a newly organized group of existing individual contributors in aggressively hunting for additional business in each identified region.
Primary responsibilities include the following:
- Own all elements of the technical relationship with the customer
- Technical evangelist for all service offerings
- Primary interface and point of reference for the customer's technical and engineering staff inquiries and follow-up
- Able to understand, articulate, manage and respond to customer's detailed technical issues
- Developing customized solutions that solve the customer's "pain points"
- Working with in-country team members to deliver presentations to 'installed base' and new customers
- Working closely with account service directors and managers in creating and delivering compelling RFx responses, tenders, presentations, consultations and proposals by providing service information, value argumentation, bill of materials (BOMs) and network designs
Additional responsibilities may include the following:
- Proactively working with cross functional Pre-Sales and Post-Sales teams in the Global Technical Service Department to create competitive offers using Total Cost of Ownership (TCO) models
- Attending CXO customer discussions
- Analyzing technical developments to identify trends and opportunities
- Researching the market and competitor's activities
- Providing customer specific and regional feedback to Account Service Department for improved regional strategy