Description
Description:
Responsible for the collection, management and resolution of outstanding invoices from past-due accounts for a portfolio of EU clients including a number of Italian based clients. Interfaces with sales support, customer service and accounts receivable in reconciling accounts. Responsible for administering activities involved in collection of accounts following established operating policies, practices and procedures for credit and collections.
Major Responsibilities:
- Collection of outstanding invoices from customers within the agreed credit terms. Also collection and resolution of aged debt in order to reduce the operational DSO (Days Sales Outstanding).
- Develop existing business relationships both with external customers and throughout the organisation in order to resolve issues and maximise cash collection. Responsible for supporting queries through our internal query system to resolution, so that invoices are paid to terms and any credits due are raised in a timely manner.
- To ensure that all activities undertaken are completed in line with our internal controls and published processes. Advise other teams on process and specific DOA levels that apply to transactions.
Experience Required:
- Previous collections experience is essential however this can be as a pure credit control role or within an all round finance position
- Fluent in Italian and English
- Able to demonstrate knowledge and experience within ledger reconciliation
- Demonstrates an in-depth knowledge of job related tools and applications as well as strong analytical and problem solving skills.
- Can work on own initiative and hit deadlines
- Strives to ensure issues are resolved in a timly manner
- Handles situations that could require some deviation from standard procedures in response to difficult issues
- Demonstrates good written and oral communication.
- Ability to operate in a busy, multi tasked and pressurised environment
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Advantage xPO: services offered are those of an employment agency for permanent work and/or employment business for the supply of contract/temporary work.