Service Framework Design Manager, (\"ITIL V3\" or \"ITIL Version 3\")

West Midlands  ‐ Onsite
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Keywords

Description

Service Framework Design Manager, ("ITIL V3" or "ITIL Version 3")

Service Framework Design Manager with h ands on experience in the implementation of Service Management Transformation. The Service Framework Design Manager requires e xpert knowledge and experience of ITIL version 3 best practice (ITIL V3 Expert Qualification).

Essential Skills

  • Hands on experience in the implementation of Service Management Transformation
  • Expert knowledge and experience of ITIL version 3 best practice (ITIL V3 Expert Qualification)
  • Experience in the direct management of IT Service Operations - with direct experience of Cloud Based delivery models
  • Experience of working with outsourced suppliers and supplier relationship management
  • Experience in managing Service transformation workstreams and/or projects
  • Experience of managing complex service provision environments utilising Cloud Computing delivery methods
  • Expertise in the development and implementation of IT systems support and procedures..
  • Experience in developing and managing customer relationships at senior levels
  • Oral and written communications skills of the highest quality
  • Expertise in developing and maintaining effective relationships with staff at all levels
  • Strong collaborator and facilitator with the ability to engender collaboration and teamwork in others
  • Strong organisational skills - including Matrix management.

Please get in touch to discuss further.

Kind Regards

Harry

Start date
ASAP
Duration
5 months
From
Parity Resourcing Solutions
Published at
06.11.2012
Project ID:
443609
Contract type
Freelance
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