Description
SAP Device Functional Consultant
SAP Device Functional Resource required for 12 months, to provide support services on SAP (ERP 6.0) ISU & CRM (4.0/7.0) in the Supply SAP ISU Support Centre.
Required from Dec 2012
Requirements
- Support Core Business Processes
- Skills/Knowledge Transfer
- Perform Incident and problem resolution, maintaining the highest levels of customer satisfaction possible
- Carry out Impacting, Estimation and Implementation of Change Requests/Enhancements
- Monitor and drive improvements to the system/batch performance
- Documenting procedures and processes of the system where necessary.
- Excellent communication and interpersonal skills are a must.
- Demonstrate strong task management and problem solving skills
- Ability to work well on a team and be self motivated.
- Must be available to work on-site/near-site as required by Technology Solutions.
Skills Required:
- Knowledge of the Retail Electricity & Gas Markets, in the North and South in Ireland on the supplier side is desirable
- Implementation/support experience in the Retail Electricity and/or Gas Market in Ireland is an advantage.
- Experience working with software applications Quality Centre & Open Pursuit is an advantage.
- At least 5 years ISU functional experience, with knowledge in the following areas:
- Device Management/Meter Reading,
- Device Technical Master Data,
- IDE (Intercompany Data Exchange),
- Knowledge of Residential Billing for Gas and Electricity
- Knowledge of Billing/Invoicing of Collective Billing & Un-metered and Street Lighting Billing
System Dynamics is Ireland's leading IT services company, centrally located in Dublin city centre and offering long term contracts at highly competitive rates. Apply now.