Description
For an international key account within the consumer goods and pharmaceutical industry Aston Carter is looking for IT Support Coordinator with user experience of Sharepoint and Documentum.
Project/Department Description and responsibilities:
* Global Medical Affairs IT
* Application Support Coordination
Primary Tasks and responsibilities:
* The Support Coordinator reports to a Project Manager
* Responsible for the coordination and completion of application support tasks
* Works with offshore and onshore support delivery organizations to get support issues and tickets completed in time and to the users satisfaction
* Sets deadlines for external support delivery organizations, monitors and summarizes resolution progress
* Track, schedule and manage issues to ensure IT commitment dates and project deliverables are met
* Assist in preparing reports for upper management regarding support status
Competences required:
- Analytical capacity
- Documentum (user experience)
- Sharepoint (user experience)
- Project and/or team coordination
- Experience with offshore support is an advantage
Start: ASAP
Duration: 12 months with potential extensions
Please apply with your English Word CV.
Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice.