UC4 Technical Support Analyst

Budapest  ‐ Onsite
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Keywords

Description

The candidate supports multiple UC4 installations. This technical support includes software installations, upgrades, and support pack implementation, performance tuning and troubleshooting. This position requires some after-hours planned maintenance (also on weekends) and on-call support.

The candidate also provides support activities for existing UC4 installations.
This include
- Responsible for the system infrastructure and design, ensure high availability of UC4 systems
- Responsible for system and utility installations
- Provide support mainly to the Batch Teams
- Monitoring of the systems leveraging CCMS/UC4 based alerting,
- Performance tuning via maintenance of job plans, configuration of logon groups, and work process distribution
- Problem analysis & solving,
- Participate in projects (related to SAP system upgrades, UC4 System upgrades)
- Maintain the non-business clients in UC4

Location: Budapest
Duration: 12 months + extensions
Start date: ASAP

Start date
ASAP
Duration
12 months + extensions
(extension possible)
From
Next Ventures Ltd
Published at
22.11.2012
Project ID:
451256
Contract type
Freelance
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