Description
Job title: 2 x IBM CEM Experts
Location: China. However, frequent travel may be required as consultants will be sent out to projects around the world.
Start date: ASAP
Duration: 6 months extendable
Languages required: English.
Working days: Monday to Friday
Job Description:
Will be a lot of documentation required in this position.
Role108:
IBM CEM(customer experience management)/SQM (service quality management) solution Expert
Responsibility:
Understand and consolidate mobile operators' CEM/SQM requirements, initial solution and technical engagement with customer. Development some CEM/SQM technical document for Multi-Vender. Technical support for Huawei Multi-Vendor CEM/SQM projects, Study performance indices of vendors in the field and prepare technical guideline.
Quantity: 2-3
Skill:
Be familiar with CEM/SQM solution design and CEM/SQM network planning.
Be familiar with output data structure and format by probe, such as probe company Tektronix/astella company.
Be familiar with NSN/ERICSSON many data interface signal data format, include GB/GI/IUPS/IUCS/ABIS/A etc interface.
Be familiar with CRM process, such as IBM CEM solution
Be familiar with CEM/SQM solution assessment and optimization method, include core network/RF network QOS/DPI solution, include different service, such as Http/ftp/vo.