Description
BB32622
Portland, OR 97232
8 + Months
QA Analyst
Quality Assurance Analyst will be responsible for working with business and technical staff in planning, executing, and documenting testing. Work with technical and business resources to understand requirements for each project affecting any component of application. Learn individual components of system to facilitate the development and execution of comprehensive test plans. Follow and enhance developed testing processes, procedures, or methodologies. Document test cases to meet desired test coverage goals. Assist with test automation effort. Work to minimize risk by identifying, communicating and escalating issues appropriately to management.
Candidates with Call Center/CRM application experience and Quality Center experience are preferred
Minimum number of years of experience required:
Minimum 2 years of experience is required.
Top 3 - 5 Daily responsibilities:
1) Review/Analyze requirements and understand business work flows
2) Develop test scripts and test data.
3) Defect management and triage
4) Communication with business end users and understand business work flows
Top 3 - 5 Required Skills
1) Excellent communication skills
2) Experience with Quality Center tool
3) Test case development
4) Any call center application
Desired skills
1) Call center and Health care experience
2) User acceptance test planning and/or management
3) Test planning
Soft Skills - Excellent Communication, Independent and quick learner, Good team player, Ability to translate business need to technical term and vice versa.
# of people supervised - N/A
Size of the team - 3-6
Stage of the project - Development/Coding
Educational Requirement: Minimum of Associate degree