Description
*SAP Business Objects (BO) Support Consultant, Luxembourg - English/French speaking.*
On behalf of our prestigious customer located in Luxembourg, we are currently looking for an experienced SAP Business Objects Support Consultant for a long term contract scheduled to start in January 2013.
You will be responsible to provide second-level support on all of the BusinessObjects products purchased within the framework contract and deployed, acting as the single go-to BusinessObjects expert.
On-going tasks:
- Provide second-level support on all of the BusinessObjects products purchased within the framework contract and deployed at the customer, acting as the single go-to BusinessObjects expert resource.
The product list includes the main IDD and EIM tools (BusinessObjects Enterprise platform's reporting and data analysis modules, Data Integrator).
- Assist the Product Management in evaluating newly-released or newly-purchased BusinessObjects products and applications; validate them within the customer's environments.
- Assist the central hosted services team in defining and evolving the BusinessObjects 6.5 and Data Integrator XI configurations for best reliability and maintainability.
- Provide and document best practice advice, methodology and technical assistance to the development teams through migration projects.
- Define, develop and optimise ad hoc solutions to Data Integrator development issues caused by production environment constraints. Develop ETL solutions as required.
- Identify and fix performance bottlenecks through the pre-deployment load test phases on both IDD and EID solutions.
- Facilitate communication and resource management between the customer and BusinessObjects, from the technical and licensing perspectives.
- Raise all unsolved issues to the SAP Service Market Place and facilitate all the follow up between the Directions and the SAP support .
Specific project currently running:
- Validation of BusinessObjects Data Services (BODS) XI 3.2. Assisting in the migration from BusinessObjects Data Integrator (BODI) 11.7 to the new version BODS XI 3.2.
- Validation of the BusinessObjects XI 3.1 SP4.
For this assignment, it is mandatory to speak both French AND English. Please apply with your latest CV for immediate consideration.