Description
Here at JPMorgan we are looking for a Senior Payroll Administrator to take responsibility for an assigned section of the UK payroll providing end to end Payroll related services for the bank in conjunction with outsourced service providers.
The main day to day responsibility of this role is the liaison with the payroll vendors to facilitate the production of the monthly UK Local payrolls. This includes the processing and transfer of payroll information to the payroll vendor, checking of payroll outputs, vendor feedback and query resolution.
Additional responsibilities include:
- Oversight of various payroll related accounts and working with the Payroll Accounting team to resolve issue and substantiate balances.
- Identification of and provide assistance in developing system enhancements.
- Providing support to the UK Payroll Team Lead and wider team; assisting with all ad-hoc/annual activities such as year-end processing.
- Provide mentoring guidance and training to junior team members.
Priorities
- Develop a full understanding of outsourced payroll procedures
- Gain a full understanding of JPMorgan Local payroll policies
- Establish working relationship with internal stakeholders and provide support to other Payroll team members
Key outputs:
- Ensuring accuracy and timeliness of complete end to end payroll process through execution of appropriate review, audit and checks
- Resolution of payroll queries within SLA.
- Establish and build relationships raising awareness of payroll processes and issues with both internal and external partners.
- Timely clearance of outstanding items on the various accounts.
- Timely and thorough follow up and resolution on employee queries and overpayment cases. Work to resolve escalations from junior team members.
- Completion of set piece special payroll activities.
- Active role in payroll projects and process improvements and enhancements
- You shall need to build strong relationships with the following teams and communicate with them on a daily basis: Expat Payroll team, ADP team, Access HR Team, Leavers Team, Compensation & Benefits Team, Onboarding, HR Business Partners, and EMEA HR Data Team.
Experience:
- Strong payroll expertise, preferably with some experience of UK Local payroll and of an outsourced payroll environment.
- Intermediate level user of Microsoft office suite with Advanced Excel skills preferable
- Experience in operating to strict deadlines in a controls focused environment
Competencies:
- Excellent payroll knowledge with the ability to perform manual calculations
- Excellent communication, client service and assertiveness skills (written and verbal)
- Strong focus on controls and quality
- Strong attention to detail
- Good investigative and query handling skills
- Excellent time-management skills
- Ability to prioritise workload and work on own initiative
- Strong customer service skills
- Willingness to develop new system and technical skills as required
- Ability to understand and develop processes for complex events.
- Act with integrity and has strong appreciation of the firm's reputation especially in terms of regulatory compliance and data privacy.
Hours:
9am till 5pm - flexibility needed during busy periods
Location:
Chaseside Campus, Bournemouth
On offer is an initial 6 month role paying a competitive hourly rate.