IT Support Specialist

North Dakota  ‐ Onsite
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Keywords

Description

About the job:
We are looking for experienced IT Support Specialists who has hands on experience supporting, troubleshooting, and repairing computer systems, hardware and peripherals. The ideal candidates will have their A+ certification, experience working with ticketing systems, Microsoft Office, Outlook, and 2-5 years of experience. This position is a 2-Year contract position with a Fortune 200 client.

In this position you will:
Supports and maintains user account information including rights, security and systems groups
Resolve calls that have been escalated in the Call Tracking system and assume primary responsibility for client's Workstation support
Provide hands-on and remote controlled Workstation support services while also providing expertise on support services when requested by peers and clients
Document, maintain, upgrade or replace hardware and software systems

Requirements:
2-5 years of experience in a Desktop or Desk side support role
A+ Certification highly preferred
MUST have RECENT experience with Windows XP & 7, and Microsoft Office Suite
Familiar with a variety of the fields concepts, practices, and procedures
Strong communication, organization and planning, work ethic, client facing and interpersonal skills.

What it's like to work here:
This is a fast pace corporate work environment. Individuals are normally able to dress business casual. In this environment there will be a lot of customer service needed along with the fast-pace challenging setting. Will be times where this person will need to translate technical terms into non-technical language. This individual will be a part of a team, but in some circumstances will be required to work independently. Our client is a Global Fortune 200 company and provides a great deal of opportunity for advancement.

Start Date: ASAP
End Date:
Locations: Minot, ND
Hours: 8am-5pm M-F
Pay Rate: Negotiable
Start date
ASAP
Duration
2 year
From
Brooksource
Published at
29.12.2012
Project ID:
466076
Contract type
Freelance
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