Service Desk Implementation Manager - NHS - Immediate Start

London  ‐ Onsite
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Keywords

Description

> Assessment of the current helpdesk / service desk offering

> Refining this assessment in order to make a recommendation of what system the Trust should select moving forward

> Heavily involved in scoping and shaping the policy and process management of the new Helpdesk system

> Implementation and subsequent roll-out of new helpdesk system

You will be an expert with ITIL (version 3 highly desired) processes and able to work with and adapt these process to best suit the needs of the Trust.

This is not a highly strategic role and the client will be looking for someone with demonstrative, hands-on experience in a similar role within the NHS.

If you fit the description above, are interested in this excellent opportunity and are immediately available to interview and start - please call Tony Mullin on to discuss.

To find out more about Real please visit www.realstaffing.com
Start date
01/2013
Duration
3 months
From
Real
Published at
04.01.2013
Project ID:
467355
Contract type
Freelance
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