Communications Support

Job type:
on-site
Start:
ASAP
Duration:
4 months
From:
Sanderson Recruitment Plc
Place:
Gloucestershire
Date:
01/08/2013
Country:
flag_no United Kingdom
project ID:
468746

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My major financial services client has a transformation programme which will affect a number of their customers. The role will be supporting a customer experience team which will look at the effect of change to the customer.

Key accountabilities
Customer Excellence - combining what's best for customer with commercial realities
ideally have Knowledge of mortgage products and services
Problem Solving - finding solutions that address the root-cause of customer satisfaction/dissatisfaction
Communication & Influencing skills - delivering change & improvements through others
Planning & Organising

The successful applicant must have in a worked within a large blue chip company in a similar capacity.