Description
Role: Computer Scheduler
Location: Columbia, SC
Duration: 12+months
DAILY RESPONSIBILITIES:
- Direct oversight and team lead responsibility for the day-to-day activities of the Client- I/S Host Scheduling Team including Automated Scheduler Assignments, Quality Control, and Documentation Control.
CANDIDATE TECHNICAL BACKGROUND:
- Automated Scheduler such as Zeke, Tivoli, or CA-7 experience.
- Mainframe Data Center support experience.
- Familiar with working in a ISO 9001:2008 registered environment.
WORKING HOURS/CONDITIONS:
- Could be engaged 24 x 7 x 365 if Data Center Operations or its customers have Scheduling issues.
JOB DESCRIPTION:
- Lead scheduling activities to resolve problems including all change management issues.
- Maintain production and test scheduling systems availability for multiple internal & external customers.
- Lead scheduling operation teams in and outside the data center.
- Work with internal and external IT groups to ensure service objectives are developed and achieved.
- Ensure job steam content is operational so production systems online response time is sufficient to meet operational needs.
- Attend walkthroughs.
- Identify, collect, and report quality stats IAW ISO 9001:2008.
- Perform other duties as assigned.
Behavior Characteristics:
- Excellent written and oral communicator.
- Functional.
- Mild-mannered.
- High School Diploma or equivalent Required
Skill Requirements:
- IT experience Required 2 years
- Experience in Scheduling or I/S Operations Required 5 years
- Supervisory Highly Desired 1 year
- Team Leadership Required 1 year
- ISO 9001:2008 (Quality Management System) Desired 1 year
- Automated Scheduler such as Zeke, Tivoli, or CA-7 Required
- Zeke Highly Desired 1 year