Description
Our global manufacturing company is seeking a Customer Service Account Manager to be based in Manchester for an initial 6 month contract.
Job Description:
*To maintain and proactively improve contact with customers through appropriate means to satisfy their service requirements.
*Project leadership and project team involvement.
*Seek out ways to reduce non-value added activity and process improvement using appropriate tools.
*To adhere to the processes and procedures to ensure we maintain our ISO quality accreditation.
*To adhere to EC&DP process.
Desired Skills:
*Product Knowledge of the assigned business group and cover groups.
*Market Knowledge.
*Knowledge of customer service systems, procedures and IT facilities