Description
Job Title: UC4 Specialist
Location: Dublin
Job Type:10 Month Contract
Salary: Negotiable
Are you the right person for this role? Modis are seeking a UC4 Specialist who is expert in working in a UC4 environment to join the Dublin base of our national client. You will be supporting all aspects of our client's Enterprise Operations Service Delivery activities and therefore must be a subject matter expert in this field.
You will primarily be involved in the installation, administration and support of the UC4 environment and applications as well as their optimisation in line with best practices. In addition to this you will Diagnose and remediate problems and act as a contact for customers and other support teams on technical issues. Managing incidents relating to UC4 environment as they arise is key as well as monitoring the support queue for UC4 and associated Enterprise Operations. You must be fully comfortable and confident in attending meetings and sharing technical knowledge with colleagues and key stakeholders.
Technical Skills Required:
Essential
It is essential for the successful candidate to have a proven commercial track record in UC4 including:
* Using the User Interface
* Exporting and importing objects
* Scheduled and recurring execution of tasks
* Monitoring and controlling active tasks
* Installation of UC4 components
* UC4 administration
* UC4 utilities including Scripting
* Process Design
Desirable
* Enterprise Event Monitoring & Handling of IT Infrastructure using BMC Patrol
* Data Migration using Scripting.
* Windows Server Management
* Mail/User/Share management.
* Windows PowerShell 2.0
* ITIL processes and procedures
* Document Management (SharePoint)
If you feel that the UC4 Specialist role describes you, please send your CV. A covering note specifically stating why you are suitable for this role would also be of great advantage to your application.
If you have any additional questions please call Scott Killen or email.