Description
SALES SUPPORT MANAGER - FINANCIAL SERVICES - 12 MONTHS - CRAIGFORTH, STIRLING
On behalf of my FTSE 100 Financial Services client I am looking to recruit a Sales Support Manager for a period of 12 months based in Craigforth, Stirling.
Your role as Sales Support Manager is to lead and inspire a team, which in turn will contribute to the delivery of the agreed standards and departmental KPI's.
Accounts and Responsibilities
*Day-to-day management of team and workload, delivering high level of quality support to Regional Sales Units
*Interaction with the key individuals in the team through weekly team telephone calls, meetings etc
*Contribute to the achievement of the sales targets through managing proactive profitable sales activities in line with KPIs and Annual Sales targets.
*Lead, motivate, develop and inspire team members.
*Manage the career development of team members
*Act as a point of escalation for complaints as and when required.
*Ensure operational compliance with Company, regulatory and legislative requirements are met.
*Ensure full understanding and application of all relevant Company procedures for example Health and Safety and Human Resource issues.
*Ensure Performance Management system is operating effectively and regular reviews for all team members take place.
Skills
*Proven ability to adapt style to different circumstances and people
*Ability to communicate effectively both verbally and in writing at all levels
*People development and management capability
*Planning, organisation and effective time management skills
*Leadership-ability to motivate and develop others
*Ability to adapt, understand and absorb change
*Coaching - ability to coach others and proven ability to develop others
*Analytical skills
*Problem solving and decision making skills over different levels of problems
*Creativity applied to complex problems
*Can deliver and receive feedback in a constructive manner
*Open minded approach to dealing with ideas and suggestions from colleagues and customers
*Can contribute to good working atmosphere within own team and dealing with customers internally and externally
If you feel that your skills and experience match the above brief, please apply immediately by sending your CV.
SALES SUPPORT MANAGER - FINANCIAL SERVICES - 12 MONTHS - CRAIGFORTH, STIRLING
hy-phen Limited is acting as an Employment Business in relation to this vacancy.