Description
Volt is currently recruiting for a global pharmaceuticals giant based in West London for a number of German-speaking Accounts Payable Executives. The roles will be for an initial six months with the opportunity of them going permanent.
THE ROLE:
Serve as the point of contact for vendor and customer (ie BUSINESS local market) queries; Resolve any query issues according to defined policies and procedures and escalate as necessary any site customer issues related to queries to the AP Team Leads
Work closely with the outsource provider to ensure a high volume of invoices and credit notes are processed as per agreed procedures
Manage Vendors calls & resolve queries
Speaking to the vendors/internal customers on behalf of the outsource provider to resolve queries/give clarification
Perform the invoice discrepancy resolution process; research contracts, purchase agreements and purchase orders; liaise with the BUSINESS market to determine specific discrepancies and payment problems and convey this to the outsource provider
Support end-to-end process performance and improvements through Performance
Management and other Lean Sigma practises
Review accounting documents to identify unusual or overdue items and escalate to the appropriate Accounts Payable team member accordingly.
Produce routine reports, schedules, and summaries for management as required
Meet service level agreements and performance targets related to invoice processing
Support period end financial closing activities for Accounts Payable
THE PERSON:
* Must be fluent in both English and German
* Excellent communication and interpersonal skills
* Must display a customer service focused attitude
* Self motivated and displays initiative in solving problems
* Ability to plan and manage workload to ensure all key deadlines are met
* Actively seeks to improve processes making them more effective and efficient
* SAP experience an advantage
P2P experience
* Clear communication skills
* Good Telephone manner
* Good English skills- both written and spoken (for communicating with Genpact)
* Positive attitude
PLEASE APPLY WITH YOUR CV.