Description
Communications Manager - Relationship Management - Customer Impacts - Working with Commercial Customers - Client Facing - Customer Management - Project Management - Flexible Location - £360 per day - 3 months +
Our client is a large retail banking organisation, currently undertaking a period of change. They seek proactive customer migration manager to assist them in the delivery of a sensitive project.
Key Aspects of the role:
- Agree contact strategy with the RM/RD and provide regular updates
- Communication and negotiation of best 'go to' branch with Transacting customers
- Maintain a record of all customer contacts and update the tracker tool/checklists of progress
- Completion and delivery of all required documentation
- Ensure all documentation are signed in accordance with mandates held
Skills Desired:
- Knowledge of the Clearing system
- Knowledge of counter transactions and core cash management products
- Negotiation skills
- Relationship Management experience
- Clean UK Drivers License
- Ability to work to deadlines
- Experience using MS Office (Excel, Word, Powerpoint and Outlook)