IT Support Specialist

California  ‐ Onsite
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Keywords

Description

About the job:
We are looking for experienced IT Support Specialists who has hands on experience supporting, troubleshooting, and repairing computer systems, hardware and peripherals. The ideal candidates will have their A+ certification, experience working with ticketing systems, VPN's, Microsoft Office, and 2-5 years of experience. This position is a 1-Year contract position with a Fortune 200 client.

In this position you will:

  • Supports and maintains user account information including rights, security and systems groups
  • Resolve calls that have been escalated in the Call Tracking system and assume primary responsibility for client's Workstation support
  • Provide hands-on and remote controlled Workstation support services while also providing expertise on support services when requested by peers and clients
  • Document, maintain, upgrade or replace hardware and software systems
  • Perform inventory on a regular basis

Requirements:

  • 2-5 years of experience in a Desktop or Desk side support role
  • A+ Certification highly preferred
  • MUST have RECENT experience with Windows XP & 7, and Microsoft Office Suite
  • MAC experience is always a plus
  • Blackberry experience is a plus
  • Must have reliable transportation
  • Strong communication, organization and planning, work ethic, client facing and interpersonal skills.

What it's like to work here:
This is a fast pace corporate work environment. Individuals are normally able to dress business casual. In this environment there will be a lot of customer service needed along with the fast-pace challenging setting. Will be times where this person will need to translate technical terms into non-technical language. This individual will be a part of a team, but in some circumstances will be required to work independently. This position may also require some travel as needed. Our client is a Global Fortune 200 company and provides a great deal of opportunity for advancement.

Start Date: ASAP

Locations: Carlsbad, CA

Hours: 8am-5pm M-F

Pay Rate: $16-17/hr.

It is required that all contractors complete a background check and drug screen report. They must pass a drug screen with a positive clearance and the background check without the following convictions on their record

Start date
ASAP
Duration
1-Year
From
Brooksource
Published at
27.02.2013
Project ID:
495943
Contract type
Freelance
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