Description
Senior Application Packager x 2Southampton
£35k - £40k
Our client is seeking experienced Applications Packagers to join their team on client site in Southampton to package applications for deployment to remote workstations and trouble shoot package incidents. This is a fantastic opportunity for a professional Applications Packager to be part of a like minded team of professionals working for a globally recognised name within their industry.
Key Role Functions:
* Understand custom and shrink wrapped applications and software lifecycle
* Understand computer hardware and operating systems in use
* Maintain software delivery in line with agreed standards and SLA's
* Investigate software faults and determine permanent solutions
* Fault management and rectification across the Infrastructure
* To give technical support of all desktop platforms to second line fix across our Client's group within the agreed performance criteria
* Manage incident and work order queue resolution and prioritisation
Qualifications & Requirements:
Detailed knowledge of Microsoft technologies including:
* Proven practical and up to date experience in application packaging, delivery and management in enterprise environments
* Excellent understanding of application packaging using Windows Installer (MSI) and Application Virtualisation (App-V) technologies
* Strong scripting capabilities (batch files and vbscript or powershell)
* Experience of AdminStudio v10 / v11
* Solid understanding of modern client and server operating systems
* Deep understating of the Windows registry, file system, services and permissions
* Experience of working in a Service Delivery environment
* Proven experience of working in accordance with Service Level Agreements
* Experience of using SCCM for to manage application delivery and upgrades
* Ability to work independently and within a team to resolve problems
* Security Cleared
* Exceptional fault finding skills
Technical & Specialist Knowledge:
* Knowledge of the ITIL environment and process essential
* Ability to problem solve complex technical issues
* Toolset skills for all aspects of this role
* Excellent people & planning & time management skills
* Flexible can do attitude, with a positive customer focus
* Focused on quality and attention to detail
Comfortable working across a multi-disciplined IT environment, and diverse business
*Security Clearance is preferable*
Please email