Description
Job Title: ReceptionistSalary: £18,000.00
UK Based
Our Client are looking for a Receptionist; a competent individual who can provide a welcoming, courteous and polite Reception Service in accordance with approved client procedures, to act as the interface between client and onsite staff.
Responsibilities:
*Responsible for ensuring all visitors sign in and out and are issued with the correct badges and passes for the duration of their visit
*Bringing to the attention of all visitors the standard instructions regarding Fire procedures
*Maintain a log of all visitors for the benefit of security and evacuation procedures
*Responsible for answering and connecting all calls received through the switchboard
*Responsible for receipting and closing Maximo work orders
*Room set ups including AV equipment/spider phones/projectors etc
*Able to handle and manage queries and messages from visitors, in a timely, efficient, friendly and helpful manner
*Able to provide directions and other relevant information for all visitors enquiring at reception
*Ensure that all visitor's needs are dealt with appropriately
Skills & Experience:
*Customer care
*Efficient and courteous manner
*Able to handle difficult customers
*At least 1 years previous experience of providing reception services
*Professional handling of security entrance requirements
The following technical competencies are desirable:
*Previous experience of operating Maximo
*At least 1 years experience of using switchboards
*Previous experience with AV Equipment.
Important Attributes:
*The ideal candidate will exhibit a customer focussed approach
*The ideal candidate will continuously pursue high standards, embrace change, recognise improvement opportunities, and learn from experience
*The ideal candidate will comply with recognised procedures and systems, and strive to deliver the best quality possible.
*The ideal candidate is able to prioritise workloads and act on own imitative
*Must have an efficient and courteous manner
*Good written and spoken communications skills
*The ability to stay calm under pressure
*Good organisational skills
*Be discreet and tactful
*Self-motivated and able to use initiative
*Confident when using a computer and office equipment