Description
Scope of Work
Operational Support services provide qualified technical staff to develop activities related with Operation & Maintenance, aiming to minimize failure risk during the start-up period.
Huawei staff will support TELCEL in the O&M process establishment, following the working flows, setting-up maintenance routines, escalation procedures and document handling.
Huawei will provide eNodeB, EPC and Power equipment Operational Support for periods which will be agreed by both parties (TELCEL & Huawei) after PAC, covering the following:
eNodeB
- Field Maintenance Engineers located in the main cities selected by TELCEL
- Corrective Maintenance on-site
- Documentation of working procedures
- Knowledge transfer through hands-on sessions for TELCEL staff
EPC (MME, SGw, PGw, HSS)
Operational Support during periods which will be agreed by both parties (TELCEL & Huawei) after PAC. This activity consists on performing all activities required to support the Regular Operation Process of the Network
The following activities will be covered:
- Network surveillance engineers (Front Office) for acknowledge of alarms and resolution of basic problems
- Documentation of alarms and procedures
- Back up routines
- Back Office engineers
- Configuration and Change management
- Network data gathering and analysis
- Reporting
- Knowledge transfer through hands-on sessions for TELCEL O&M staff
Engineer's profile
Consultant eNode B/MME Operational Support
- Bachelor degree in Telecommunications/Computer science with experience in Telecommunications
- Experience in Operation and Maintenance for GSM, UMTS, HSPA LTE Networks.
- Familiar with LTE network, call flow, problem tracing etc
- Technical background with various telecom networks including but not limited to GSM/LTE/DWDM/SDH/NGN/IN/Data Networks etc
- Hands on experience on LTE network elements including eNodeB, MME, SGW etc.
- Know operational procedures fully
- Know the network KPIs for LTE network
- Know operational reports and make analysis
- Know incident management
- Experience to manage and run entire Telecom network
- Fluent in Spanish will be added advantage