Description
Position: SAP OTC/SD Business Analyst
Primary Location: Brussels, Belgium
Contract: 6 months + Possible Extension
Job summary
- To support our mission to become the preferred solutions provider Enterprise Applications Ordering Tools and Processes - Business Analysis team is hiring a Full time senior business analyst to collect, study, priorities and co-ordinate high quality business and customer requirements and to work with IT development to translate these requirements into IT tools, methods and end-to-end processes in the area of Order-to-Cash and Order-to-Activation.
- Work with the Order-to-Cash/Activation stakeholders to gather and challenge the customer and business requirements, present business case and shape the requirements in a format and with a quality to be used by the delivery teams for implementation.
- Evaluate business and Back Office requests, coordinate the IT development costing and propose alternatives.
- Work with the Order-to-Cash/Activation stakeholders and delivery teams to ensure that business processes are created, documented, approved and maintained.
- Act as an active Business Relations manager for the main Order-to-Cash/Activation stakeholders establishing a two-ways trust relationship and being a business enabler
- Ensure cost, budget and benefits control on behalf of Order-to-Cash/Activation stakeholders.
- Maintain and enhance the various e-forms/workflows and their related Back Office processes to optimize the allocated Order-to-Cash/Activation budget.
- At least 5-7 years experience in business analysis, project development, 2 to 5 years of business process optimization.
- Experience with SAP Workflow or alternative tools, IT background and knowledge of Swift products and their ordering processes (Swiftnet, FIN, Value Added Services, SWIFT Products and Network Connectivity) is a strong asset