Description
Our client is a well known Global IT Company located in North Ryde. They are currently looking for a switched-on Customer Service Officer to join their team to answer customer support calls for their global customer support centre.
This is a fantastic opportunity for an experienced candidate with strong IT skills to further their career!
Duties will include:
- Answering calls and customer service enquiries.
- Logging calls in the customer database.
- Responding to enquiries, arranging shipping, product exchanges, etc.
- Escalating technical support enquiries to the support team.
- Administration and support duties as required.
Required Skills:
- Previous experience in and a fast paced Customer Service/Technical Support environment is ideal.
- Strong IT/Technical understanding.
- Outstanding Customer Service skills and experience.
- Ability to learn quickly.
This position is initially a contract of 12 Months, with a possibility of extending or becoming permanent. A salary of up to $50K including Super is on offer for the right candidate, as well as the opportunity to work with a loyal and friendly team where management value and respect their staff!
Don't miss out on this fantastic opportunity! Apply NOW quoting reference JJ0688.