OSS Technical Support

Job type:
on-site
Start date:
ASAP
Duration:
6 months
From:
First Point Group
Location:
Paris
Published at:
05/01/2013
Country:
flag_no France
Project ID:
530337

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OSS Technical Support consultant required (Incidents, Problems, Consultations) for SMSC, MMSC, OCS Billing/Charging solution, IN prepaid solution.

Requirements:

- Strong technical knowledge and capability to investigate deeply and solve issue autonomously.
- Participate to knowledge sharing (maintenance experiences, troubleshooting documents update, etc)
- Contribute to test platform maintenance and update.
- Prime contact for any request dealing with maintenance and services
- Participate to meetings with customer and issue weekly/monthly reports.
- Maintain and update maintenance processes defined with the customer.

Preferred candidate around 5 years experience, already working with main Telecom operators or vendors in France for similar solutions.

Fluency in French and English is mandatory!