CRM Compliance and Validation senior analyst

Antwerpen  ‐ Onsite
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Keywords

Description

CRM Salesforce.com SaaS Compliance and Validation senior analyst

Main objectives will be:

*Assist team in implementation and setup of scrum/agile development life cycle
*Produce and own compliance documentation for the project
*Monitor and assist in system validation

Project/Department Description and responsibilities

Compliance and Vaildation role will be part of the clients Sales and Marketing EMEA group. This position will report to program manager. The group is in charge for supporting EMEA solutions for the sales and marketing organization, including the EMEA CRM and DWH systems being used by more than 3000 users across different geographies in EMEA.

The group is promoting the standardization and leveraging solutions across different markets. As part of this role, the team communicates best practices across the different geographies and is in charge for enhancing the IT capabilities and services for the different processes supported. The team is also responsible for analysing requirements and producing the functional specifications to satisfy requirements from EMEA and OpCos key users.

Additionally, the group is supporting the deployment of the different processes in the different operating companies across EMEA, closely collaborating with local IT and business partners, providing training to key users.

Environment Development Tool(s) and Platform(s)
*SCRUM/Agile tools that support user stories, product backlog and testing in big scale SaaS projects
*Salesforce.com project experience

Primary Tasks and responsibilities

*Monitor and control compliance and validation
*Produce and manage relevant compliance and documentation
*Review and validate project documentation and procedures
*Support testing and validation phases, managing and support business analyst to generate test scripts
*Manage and document results of different test phases
*Qualification planning and cooperation with project teams to ensure qualification activities are performed and reporting of project compliance status
*Maintenance and review of qualification documents and coordination of corrective actions

Technical profile requirements

*Know and understand compliance and data privacy areas in the context of pharmaceutical business
*Expertise on managing big scale project through SCRUM/Agile methodology
*SDLC/ITIL certification is a plus
*Knowledge of testing practices, (experience with HP Quality Centre is a plus)
*Good Manufacturing/Clinical/Laboratory Practices (GxP) regulation, you have worked in environments that are subject to GxP and participated in activities that ensure GxP compliance (+3 year)
*Easily analyze processes, draw flow chart diagrams and describe processes in clear language. You have excellent (technical) writing skills (+3 years)
*Excellent ability to process and analyze data in Microsoft Office tools like Excel and SharePoint (+3 years)

Start date
n.a
From
eCRM Euro Ltd
Published at
16.05.2013
Project ID:
537264
Contract type
Freelance
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