Contract Application Support Manager

Dublin City Centre Dublin South  ‐ Onsite
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Keywords

Description

Test data planning/Delivery Programmes/data requirements Ideally someone with experience of introducing version control and process improvement with regard to release management. Good negotiation skills and demonstrate the ability to manage multiple other teams to deploy software releases in a structured and process defined way. Strong test environment management skills. Role Purpose The primary purpose of the role is to act as the single point of contact for all test environment and test data planning and delivery on programmes and projects aligned to specific team portfolios. The role holder will be responsible for co-ordination of all test environment delivery activities including build, configuration and validation. To support this, the role holder will work closely with the environments engineers within the Service Creation Test Practice team, environment owners external to the Test Practice team, and external vendors as required. #12288; Accountabilities Capture project/programme environment and data requirements Manage the provision of environments and data to meet those requirements Successful handover of testing environments to the test execution and delivery teams with a focus on ensuring that their requirements are successfully delivered in the agreed time frame and with agreed quality Develop, measure and report KPIs on environment performance. Ensure environments are maintained to agreed service levels by support functions and 3rd party suppliers Support the development of programme testing strategies within large programmes of work to ensure the test approach and environment capabilities are aligned. Ensure that the environment is an accurate reflection of production by working in conjunction with the test environment community and other IT teams. Manage the relationship with the project management community acting as a single point of contact for test environment and test data delivery within the project/programme Manage the creation of new environments as required. Engage architecture and project teams to capture functional and capacity requirements and ensure environment is correctly provisioned to meet those requirements. Also ensure that it accurately reflects production environment Communicate and report all environment delivery related issues and progress to the Test Managers amp; Project Managers #12288; Key Challenges Take ownership for issues and escalations which arise as a result of test environment and test data delivery and see them through to a satisfactory resolution Manage any incidents of poor environment performance to continually improve testing deliverables. The Environment Delivery Manager is expected to understand best practice and drive the activity of quality assurance across IT to focus on and balance the needs of the customer. Manage Test environment bookings and schedule clashes driven by project timescale slippage. Ensure decision making takes account of pre-determined project priorities and agreed methodology and governance. Responsible for ensuring decision making is based on evaluation, analysis and innovation, i.e., balancing risks against time, quality and cost Make recommendations / decisions on the continuous improvement of environment and data provisioning practices and drive strategic and tactical decisions on products and services. CONTACT VINCENT OR LAURA on or #12288;
Start date
ASAP
From
FRS Recruitment
Published at
29.05.2013
Contact person:
Colin Donnery
Project ID:
543401
Contract type
Freelance
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