Description
RESPONSIBILITIES:- Perform all Operations technical responsibilities associated with the remote testing of new Unix/Linux Servers and Operating Systems to ensure they are prepared to be put into production service.
- Resolving any and all problems encountered during testing.
- Provides an elevated level of technical support on Server hardware and Operating Systems to the teams within the IP Server/VOIP NRC.
- Performing remote Operational Readiness Testing (ORT) on Servers and their operating systems, storage arrays, as well as data backup and recovery solutions within the IMS platform.
- Performing the ORT requires this position to ensure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.
- Responsible for troubleshooting and resolving the problems that cause testing to fail. In those cases in which technical assistance is required, this position will troubleshoot and resolve the problems.
- In situations where the testing procedures require updating, this position will be responsible for updating the documented procedures and will be responsible for sharing the updated documents with others within the team.
- Oversee and/or manage multiple deployments in parallel and each deployment will have a specific project schedule that must be met.
- Ensuring the elements they are responsible for testing meet the testing completion schedule and that status reports are provided to others within the team.
- Supports multiple vendors'Servers. The primary Operating Systems supported by this position are Solaris and Linux, requiring this position to understand and interpret complex hardware and operating system problems.
A MINIMUM OF 3 YEARS EXPERIENCE PROVIDING ADVANCED TECHNICAL SUPPORT FOR UNIX/Linux OPERATING SYSTEMS IS REQUIRED FOR THIS POSITION. Experience with Solaris, Linux, server hardware, troubleshooting complex technical troubles, IP Networking, good verbal and written communication skills required. Project Management experience desired.
Synectics is an Equal Opportunity Employer.