Systems Engineer w/Microsoft System Center (MSCE or SCCM certification

Illinois  ‐ Onsite
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Keywords

Description

Responsibilities
  • Provides input on systems architecture, creates solutions and supervises day-to-day development of software which integrates with Microsoft's software. The person in this role would have a personal curiosity to learn and master the technology which installs software and monitors the health of our systems. The team mission includes innovating new ideas and uses of the technology stack and adding value to the business by solving problems.
  • Quickly evolves into the role of global subject matter expert for the company's implementation of System Center tools. Learns all aspects of the product and it's custom features.
  • Fully understands and acts as a primary technical consultant of the Enterprise Software and System Health Management solutions.
  • Bridges the gap between the business customer and the technology solution providers (ie, vendors, infrastructure team, development team, support team, etc.) by translating business needs to technical solutions throughout the life cycle of the product.
  • Translates regional requirements into globally compatible solutions that meet our defined infrastructure and application standards.
  • Facilitates "hands-on" solution installation, testing and lab setup including working with global teams to assist in testing and configuration efforts.
  • Coordinates and/or executes plans to ensure that technical solutions meet the needs of the business.
  • Leads and coaches day-to-day tactical technology work in partnership with a development team.
  • Manages a Level 4 support team for Area of the World product incidents.
  • Tracks tickets and helps the support team as needed.
  • Manages any escalations to Microsoft.
  • Creates, tracks and manages development requests, requirements, designs and deliverables per SDLC standards and best practices.
  • Uses department standard tools to manage documents and project elements.
SKILLS

Must have deep comfort and practiced expertise with Windows Operations systems including Windows Server 2003, Server 2008, Windows Embedded, POS Ready 7, and Windows 7. Microsoft IT Pro Certification such as MCSE, MCSA or MCP (SCOM 2007/SCCM 2007) required. Deep understanding of software installation processes on Windows Operation Systems needed. Must have experience creating and deploying software using MSI, MSP, and MST formats, as well as experience with remote operating system deployments to a geographically distributed client base. Experience working with technology in a federated franchisee structured organization needed. Strong written and verbal communication skills are critical for success in this role. A desire to discuss and debate technology solutions and a solid foundation of troubleshooting software and system errors and best practices in incident management needed. Must have certification, understanding or desire to utilize ITIL/MOF IT process. Ability to read and write VBScript and Powershell scripts is needed. Understanding of Active Directory, its structure and uses in an enterprise required, as well as an understanding of Microsoft SQL server, how to query and access data stored within it. At least 5 years working with customers to develop and define total product life cycle is needed, with experience managing client health of remote systems on an enterprise level. Must have fundamental knowledge of System Center Operations Manager management packs (both vendor provided and custom built). Experience with large scale System Center Client Server migrations is preferred. Experience with enterprise software deployment and system monitoring tools required.

Synectics is an Equal Opportunity Employer.
Start date
n.a
From
Synectics
Published at
30.05.2013
Project ID:
543808
Contract type
Freelance
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