Description
Emagine is seeking a Web Analytics Consultant for our client, the world's leading technology provider to the travel industry, providing marketing, distribution and IT services worldwide. The E-commerce consulting team delivers services to over 40 airlines, using web analytics and its own platform to help airlines optimize their E-commerce performance. The Web Analytics Consultant will support and champion the analytic needs of airline clients with high quality web analytics analysis giving insights into customer behavior and drive fundamental improvements their customers' on-line booking experiences.
Key Activities
Deliver E-business Consulting services
Create dashboards: pulling data from different data sources and websites for presentation to senior management team.
Identify and suggest complete customer solutions.
Develop new services around airline E-commerce.
Develop the activity while improving chargeability/profitability metrics
Sell new or existing services to airline executives (Directors/VP)
Contribute to establishing the thought leadership of the e-Consulting team in the area of Airline E-commerce through new domains such as trend setting, benchmarking, social computing strategy.
Candidate Profile
You should have a passion for data strategy, and understand Internet marketing and user experience to help clients improve. Also strong business analytical skills, an understanding of web measurement and analysis best practices, the ability to obtain quality insights and communicate them to stakeholders. We are looking for somebody who can learn from our client's experiences, and can also offer a significant contribution to the corporate knowledge base.
Soft Skills
Passionate about E-business: Good knowledge of the levers of E-business performance excellence.
Excellent organizational, analytical, and creative problem solving skills, with strong attention to detail and thorough follow-up.
Very strong quantitative skills
Strong interpersonal skills
Excellent verbal, written and data visualization communication skills with experience creating clear, concise and professional documents
Excellent communication skills and the ability to interact with all levels of clients and technical resources
Proactivity
Innovative
Open to business travel
English fluent (oral and written).
Proficiency in use of PC tools (excellent PowerPoint skills)
Additional languages a plus.
Technical Skills
3+ years of working with web analytics tools, such as Google analytics, Omniture or Coremetrics.
Consulting experience of at least 2 years highly desirable
Expertise (3+ years) in E-business optimisation a plus: online advertising, usability, affiliate program, SEO, SEM, web analytics
Airline or travel industry experience considered a plus
Experience in Amadeus a plus Contract can extend indefinitely.