Marketing Consultant/Campaign Manager : CRM/Loyalty Cards/ePayment : O

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Marketing Consultant/Campaign Manager : CRM/Loyalty Cards/ePayment : Oil and Gas Co.

World Leading Global Energy Oil Company has an exciting opportunity for a Marketing Consultant/Campaign Manager to monitor and manage their Coupon at Till campaigns that are going to start in the UK from July/August.

Role and Responsibilities:

• Liaise and work with Loyalty, CR and Fuels in formulation of offers for working through strategy, timings and delivery.
• Set up the offers with Valassis (Promohub), LCMS and technology provider.
• Retailer and Regional (TM) communications and updates on vouchers, timings, stock ordering, reimbursement etc.
• Analysis of voucher performance and MI to local business and COE.
• Showing performance in line with expected C2 uplift for CR and Fuels.
• Provide strategic updates and recommendations for future voucher offers and targeting based on insight.
• Ensure redemption system is accurate and working to established timelines.
• Identify trends for action ie sites where there are no voucher redemptions/high voucher redemptions for coaching and fraud checks alerting the relevant teams.
• Utilise VOC to identify sites with customer complaints with the system to coach the TMs and retailers into improving operational excellence.
• Utilise VOC feedback to help refine offers based on customer feedback and verbatim.
• Help facilitate functionality into the local market so ownership can be taken by the three function areas once fully deployed, write utilisation guide/support documents as needed.

This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely.

We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age.

Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dunn & Bradstreet. Please telephone or email your CV for an immediate response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.