Description
The key duties and responsibilities of the role will include:> Responsibility for managing an efficient and timely system upgrade process across GP practices
> Develop a clear project plan for practice implementation and staff induction
maintain a progress and issues log for monitoring purposes.
> First line technical support and advice to GP practices and the software users.
> Preparation of incident reports where a serious software or computer based error is identified.
> Resolution of the situation and implementation of corrective/preventative measures.
> Initial generation, analysis and interpretation of data held on the CORE NET system on an ad-hoc and routine basis
> Seek opportunities for enhancement of CORE NET operational functions through Supported IT systems. This includes code lists, pro formas and report generation.
> Day to day administration of support for CORE NET system users, including changes of counselling staff, practice administrators and GPs.
If you have the skills and experiences as outlined above and you are immediately available (or on one week's notice max.), please send in your Updated CV and Call Tony Mullin on to discuss
To find out more about Real, please visit us on www.realstaffing.co.uk