Compliance Manager, Conduct Risk, London

London  ‐ Onsite
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Description

Compliance Manager, Conduct Risk, London

A highly reputable banking institution in London is seeking a Senior Compliance Manager to focus on Conduct Risk within its Treasury & Trading, Corporate Banking and Wholesale businesses.

Accountabilities:
  • Assist the Business in delivering the agreed compliance strategy around Conduct Risk and associated customer treatment.
  • Provide guidance to the business areas regarding application of specific customer treatment standards appropriate for their business and aligned to the Customer Treatment Standards
  • Support the business in identifying and managing any customer treatment risks/issues in an effective and timely manner
  • Participate as appropriate in any business unit Conduct Risk and related governance forums
  • Participate in provision of appropriate communication and training to business unit colleagues regarding customer treatment and conduct risk requirements
  • Oversee the production of timely, accurate and appropriate MI reporting in relation to Conduct Risk matters
  • Provide guidance and oversight in relation to Complaints handling, particularly advice on complex cases, and related Root Cause Analysis. Review relevant MI and Outcomes Testing results
  • Instigate and/or undertake detailed reviews and analysis, identifying trends and issues and implementing the action of any recommendations.
  • Identify/review recommendations for improvements to processes, practices and procedures, communicating and implementing changes with the minimum of disruption ensuring these are understood by all affected parties.


Requirements:
  • Experience and knowledge of commercial / wholesale banking products and services
  • Experience within a large bank / big 4 organization or financial service firm
  • Strong knowledge of conduct risk and TCF principles
  • Experience in providing leadership


Salary - £50,000 to £65,000

Location - City ofLondon

This is a fantastic opportunity to join a highly successful bank with a global footprint. You will receive an industry leading package and will have big scope for career progression within the organization.

Applications are now open so please send your CV highlighting your relevant experience to Ryan Graham at r.grahamatrealstaffing.com

To find out more about Real, please visit us on www.realstaffing.co.uk
Start date
06/2013
From
Real Staffing
Published at
08.06.2013
Project ID:
548673
Contract type
Permanent
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