Description
My Client is searching for an Application Engineer to support the Genesys contact-centre product suite applications.
- You will have a strong technical background with: Genesys Contact Centre apps, or IBM WebSphere Voice Response IVR solutions.
- Windows systems Unix WebSphere
- You will be used to working at a second level support, offering solutions and resolving incidents.
Soft Skills:
- You will speak English fluently
- Knowledge of either French or Dutch is a plus
- You will be autonomous and have good relational contacts
- Excellent interpersonal skills and a need to be flexible
- If you have an understanding of Financial Markets, this will be an advantage
- Knowledge of ITIL would also be advantageous
- You will be expected to work outside business hours on an on-call service to implement changes or to solve incidents.
If this sounds of interest, send your CV for more details!