Description
Role - Senior Business Analyst
Duration - 3 months initially
Location - Halifax, with travel to London
Purpose of the Programme
The successful applicant will work within the Products Change team on strategic project work within the Debit Cards area to define key operational processes for new payment products and other scheme initiatives.
Purpose of the role
The role is to support the project team in identifying and documenting key business process flows to support digital wallet payment products and other debit scheme initiatives. It requires an individual with previous banking and payment card knowledge and experience as well as electronic and mobile commerce knowledge and experience. The candidate must have strong analytical and presentational skills, comfortable working independently to self-determined deadlines as well as contributing to broader project team discussion and delivery.
Core Skills
- To ensure a common understanding of the business needs and the project deliverables within the context of debit cards and payments
- Previous banking and payment card experience is essential, including advanced knowledge of the card manufacturing and personalisation services. Exposure to electronic and mobile payments and/or banking is useful.
- Manage business requirements and produce process models
- Co-ordinate and/or contribute to the design, development and specification of new/revised processes and systems, documentation, training materials, etc
- Ensure the timely and accurate completion of all project deliverables
- Develop and maintains effective working relationships with appropriate colleagues in own and other business units, ensuring key stakeholders are identified and effectively managed
- Assist in the review of project documentation that is produced (eg Feasibility Studies, Functional Specifications)
- Assist with the management of the IT relationship and relationships with Third Party suppliers to ensure development is completed to the required specification, within timescales and to agreed budget
Desirable Skills
- Strong interpersonal skills, ability to communicate with confidence clearly, effectively and concisely
- Analytical skills-Ability to present results in the required format and ability to communicate results to a wider audience if necessary
- Excellent planning/organisational skills
- Explains or presents factual information to individuals or groups in a structured, clear, confident and concise way avoiding the use of jargon
- Can produce detailed reports and other written material of a technical/complex nature, adapts style and content to audience
- Strong presentation/facilitation skills in order to draw out a consensus view within a group discussion
- Develops and maintains relationships with key contact in all relevant areas; strong stakeholder management
- Considers the full needs of all stakeholders and considers the impact of the recipient of the changes they are proposing and takes appropriate action to engage end users in the development and implementation planning
- Proven experience of working through challenges, identifying and considering alternative solutions and making recommendations based upon sound judgements
- Develop Supplier Relationship Management skills and competencies to the card bureau's third party service ensuring adherence to the control, compliance and risk framework.
- Strong and regular association with key stakeholders to recognise future business needs and drivers.
Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 2 working days, please assume that you have not been successful on this occasion.
Campion Willcocks is an equal opportunities employer. Services advertised by Campion Willcocks are those of an employment business.